They used to be good but the customer service has good down hill just like a big bank. One person tells you one thing. The next day it's something completely different with another employee. We will b

I've been on hold for 23 minutes just to get a auto loan payoff, their answering system doesn't work why would they approve the service. I guess so people won't call.

Customer service at this institution has seen a drastic decline over the past year or so! I have been with this institution for a long time. I stayed their customer even though I moved out of state be