The agent on the phone was extremely rude and unprofessional. She cut me off several times while I was still speaking and responded in a sharp, dismissive tone. I felt like I was being talked down to,

We had mrs Smith at the social security office in concord nc today. She was very effective and her knowledge and kindness were evident. I would love for her to assist me every time

I had to take my son to get a copy of his Social Security Card so we visited the Concord location. The funny thing is the office is back in the cut, I've passed this location countless times and never