Horrible experience. I got a solicitation in the mail from Chase Bank to open a new checking and savings account to get a $900 bonus. I drove to the branch, got a guy named Mike who was typical banker

I had fraudulent charges on my account which I reported, did not hear anything back from the fraud department. Everything seemed to be squared away, even went to the extent of opening another account

Terrible customer service. I scheduled an appointment a few days in advance to set up a bank account. When I arrived I told them I had an appointment and they told me to sit down. They never notified