I've been planning this trip for 25 years--a bucket list dream to cruise a convertible from Miami to Key West. Naturally, I trusted National Car Rental to be part of this once-in-a-lifetime experience

Unsafe Vehicle & No Support I rented a Hyundai Palisade from National at Miami International Airport using the Emerald Aisle. After driving over an hour and a half to the Florida Keys, I discovered th

Usually renting a car requires standing in a long line for forever, only to end up getting to the front of the line, and being told that the car you reserved a month in advance is no longer reserved a