Menu was complicated, bun was stale, wrong fries were served and the food took a while. On top of all that the order kiosk requires a tip for counter service.

Having never been to the burger chain, I've wanted to try it. Maybe not the best comparison since this one is at the Jax airport, but the food should be consistent with any other standalone store righ

Employees hate their job. The guy with the Afro had the worse attitude for no reason. My burger came out looking like it was used as a soccer ball. Hands down the worst employee service I've ever seen