Their phone customer service was rude and unhelpful. So my group chose another restaurant.

Today was our first bad service at our local APPLEBEES in Highland. We went in and the host sat us down right away. He told us our server CHAVO would be helping us. We got seated at 1:12. It was 1:25

I see why they have a 3 star review overall. Empty tables and multiple families standing to check in. We stood there for 10 minutes and never saw a host. I have no idea how long the family in front of