Incredibly rude and condescending man running the front check-in for the ER. Lacks basic empathy, horrendous de-escalation techniques (actually made me significantly more distressed the longer I spoke

I am beyond angry and deeply disappointed with this VCA. After asking me publicly to contact their customer service team, they never followed up. No call. No email. No accountability. Ollie was eventu

If I could leave a 0 star review, I ABSOLUTELY would. We came in for a euthanasia appointment for our cat. He got diagnosed with stomatitis by Chico Humane Society and we got told he would need all hi