I wanted to exchange an iphone 15 I had bought online and get an iphone 16 instead and they lied and told me I couldn't return or exchange the 15 in store and had to do that online. They just wanted t

really helped me out when I was having trouble with my phone in Manhattan. Excellent customer service

Wait for service despite having ample sales people around. Perplexing - one guy does the work, the rest have reasons why they can't help you,