This is NOT A VERIZON STORE. Be Warned. They are allowed to use the image and likeness of a Verizon store, without the proper training and know how. They do not know the answers to questions, misled m

Absolutely horrible experience. On the phone a Verizon rep told me to go to the local store to drop-off my old phone as part of the free upgrade to the new iPhone. I was told it will take all of 5 min

We went to the Lakeway location yesterday, around 5:00 (ish). We waited about 30 mins', which was no problem, a few ahead of us. The wait was worth it, as we got James to help us. He helped me choose