My father bought me a a brand new phone very grateful for that. Sadly the screen protector broke. They said that it has a lifetime warranty. All I have to come in pay the $10 but what they didn't tell

Cynthia decided it was appropriate to laugh at me after another employee informed her I had forgotten my ID for my online pickup. Disgusting lack of professionalism.

Cynthia, the store manager, was assigned a task to help me with a deceased friends phone. No condolences, and minimal help, acted annoyed that I needed assistance that wasn't going to meet her goals o