Dr. Kim is great but Tend itself has very frustrating processes. scheduling is ridiculous because they seem to only have one orthodontist for all of DC. they're ortho is split between 4 locations and

Still waiting for a response. They wanted to speak with me to make it right but two days and no call back. Not a surprise given how bad their service is. I wish I could give them a negative star ratin

Worst billing practices ever. I visited the U street location in September for a routine cleaning and I was billed $375 after the visit. I inquired if it was filed with my insurance and I was assured