I'm disappointed this business has no honor or integrity. Yet profess such. . How sad

I recently purchased my first KIA and had to take my car in for a recall. Over a month later and 9 messages and phone calls I have had no luck getting in for my replacement parts. I get no return call

Very unprofessional! Do not recommend them at all. Then going and looking at all their reviews its a wonder why anyone would want to go there. My daughter and her boyfriend went to look for his first