The Pathetic Ugly Rep with glasses in the front raised his voice at me when I prompted to ask if I could be helped with an iPhone Purchase. I didn't bother to get his name, but he was truly rude and d

I have come here for my AirPods Max twice for a connectivity issue, they are sending them off to do nothing with them, then giving them back, requiring me to waste a ton of time going back and forth w

Appalling customer service. An hour wait to buy something, and a 3 1/2 hr wait for the Genius Bar. And they offer walk in's. Steve Jobs would not be happy. Understaffed? Hire more people!