I recently contacted Asher Auto Care to inquire about replacing the thermostat on my vehicle. I provided the make and model upfront and asked for a straightforward estimate. The representative told me

I've had routine maintenance dine twice here. Great job both times. Nice waiting area, prompt service, and very online. I like it a lot.

When I replaced the car battery here, they lost my car's hood support bracket retainer and refused to admit it. Even though it's not an expensive part, it was a disappointing experience.