I went to loft in Ithaca card in mail said lots of surprises and giveaways there was none very disappointed I spend a lot there

I went to return something at this store due to the fact that I was told LOFT doesn't do exchanges for online orders. I was treated like garbage by the older lady with blonde hair and an accent. She w

The most disgraceful customer service I've experienced in a long time. Went to return a necklace (part of a set) that had tarnished badly after just two wears (no longer wearable). I had the original