Greetings, I would like to lodge a formal complaint regarding my care reservation, confirmation# L48829317A1 booked thru Thrifty car rental for pickup in New Orleans, Louisiana. Unfortunately, this re

Get a receipt before you leave. One day rental on Memorial Day in Houston Hobby. I dropped off the car at return aisle of rental lot. There was no person to check car in (my mistake). In summary, Thri

Horrible customer service. 20 people in line and only 1 employee at the counter and she is taking 15-20 minutes per customer. While I was in line I called Hertz corporate office to lodge my complaint.