There's a Potbelly in my building downtown and I walk to go to this location specifically! Out of dozens of orders, there was one minor issue, and Chandra and team went out of their way to make it rig

Never ordering from here again. I have had so many online ordering issues and have lost money. Im so done with this place. Too bad because they have good sandwiches but their app is terrible.

Why are you guys ALWAYS understaffed!!! I can order a sandwich 20 min ahead ans it still takes another 20 min of my waiting to get my food. It's completely unacceptable! If you want to wait almost an