Ordered a hook and ladder and the bread is completely wet and they did not even put the right meat or any toppings on it at all. Had to wait over 20 minutes to not even get to eat my sandwich.

My food was not ready when I arrived and they had never heard of my order. After much confusion - I thought they were checking on my order but they were not - I asked for a refund because I have food

Is negative stars available? Started off they gave me wrong sub. I called when I got home and realized it but told them I didn't want to drive all the way back as we live about 20 min away so another