Terrible customer service on the phone or in person. Long wait times for both. This may the first bank that does not want my money! Un-willing to make any effort to help this customer. Making banking

After being with my credit union for more than 6 years, they made it difficult to secure an auto loan since their rates were higher than expected. Based on recommendations from people I know I decided

They use booths instead of tellers! It was weird. The lobby area where I waited was fine. I had a comfortable enough chair. Hubby went into the "phone booth" area and I saw him using a phone receiver