First time I've been asked to pay extra to clean the floor mats. Ive paid for full service, yet the car was completely dirty inside. I've asked the manager to do better on interior he said if I'll pay

Up-sell Central. 5 months ago I brought in my car. They pushed me for an expensive "deep clean". Was going to be a three hour job... turns out it was ready in 30 min. :( didn't notice any "deep clean"

paid $45 car was still dirty. broke my side mirror and windshield wiper. was completely ignored and kicked out. manager insisted it was already damaged before I came in. refused to take responsibility