I am writing this review to share my deeply disappointing experience with Rich Morton Mazda, specifically with the Service Manager, Mat, and Service Team Member, Jen. On March 3, 2026, I brought my 20

I purchased my vehicle from this dealership in 2017 and for the first few years the Service Department was fine. Unfortunately they've had some turnover in recent years (including a new Service Direct

I made a 9:15 appointment to have a warranty software reflash. the days prior I received four "reminders" about the appointment. I arrived at 9:00 and was informed my 1 hour appointment was now at lea