wasted my time by providing unclear instructions for documents needed to re-open an account. were unapologetic and did not acknowledge the inconvenience caused in spite of their own failure to provide

Hello my name is Biserka (Pearl) Delgado for the past month I have been having trouble with sign in to my Best Buy account which is issue by Citibank. Spoke to 4 reps from your 800 number and it took

I have had a citibank account for decades. You can expect zero customer service at this branch. I understand why there was no customer service during Covid, but it has not gotten much better. I'm seri