Carpet cleaning. Paid extra to get pet stains out but yet not 1 stain came out. Not even dirt stains on steps are out. Carpet looks pretty much the same as before. $300 wasted and should be refunded.

Duct work was cleaned. There were 8 ducts to be cleaned. One was missed. Asked John if Roger could come back at some point and do that duct. I was told that my receipt stated he did one extra, 11 I ha