Past few times they've burned our bagels, I hope this doesn't continue. Still my favorite place, but if the bagels keep getting burned there's no other choice but to find a new spot.

Hauppauge location;THEY have fixed their fluffy cotton candy rolls so they are a regular NY hard roll. The coffee is better as they had been watering down the coffee. The egg sandwhic was ordered twic

Sorry to say, this is not the BEST. The ambiance of the place was okay, service was on and off. I take my time on the menu since no once is willing to help us, and when we got our order it was cold an