We went to the one located in Ellicott City, twice and the lady selling us pets was really rude. Really bad services...

I had a grooming appointment for my labradoodle and the results were horrible. They cut all the hair off his ears and body which looked nothing like the picture I showed the groomer. The groomer said

This PetSmart location is pretty big. They have birds for adoption and a huge selection of dog toys, food, and treats. There is a clearance section in the back. They have spray bottles and paper towel