The good: a friend caring for my Kia Niro EV while I was traveling let me know the car was showing some electrical issue messages and not starting. I had the car brought into the Karp service departme

UPDATE: After seeing my review, Brad the manager reached out to get a full picture of what happened. He heard me out, told me he was going to look into things on his end and get back to me. He did as

The Service Department does not answer their phone. The automated system prompts you to leave a message, but no one calls you back. I also tried their website. I provided detailed information about my