I bought an iPhone 16 a few months ago and its been glitching and now it won't work. Its been black screen with the apple icon for 2 days. I can't return or exchange.

ZERO star. Terrible customer service wether from the manager or staff at the Surrey store. Apparently the other stores lack in stock leaving a purchase only viable virtually. The people I spoke to at

this company is a joke. soon to be bankrupt i think. their delivery time is ridiculous, their tracking system link does not work. they do not update you on the status of your order. they just happen t