Jazmin is so nice and helped color-match my hair over the phone. I'm so grateful for her help and the color she picked matched my hair perfectly.

Terrible customer service who didn't know about their own product. My extensions turned yellow after the promise I could use purple shampoo

i-tips are breaking apart and FRAYED at the base within 3 days. i trusted the representative jocelyne and ashley to tell me the correct silicone pro tip beads, since i gave her a very detailed descrip