2 hour wait at the airport, horrible service, never rent a car from Avis again!!!! Miserable people at the desk!!

Subject: Formal Complaint Regarding Rental Experience and Modification Fee. I am writing to express my dissatisfaction with my recent rental experience formally. When we picked up the vehicle, it was

Very dirty and scratched car. I filled the tank right outside the aiport and was unethically charged $19.20 for refueling. This was unquestionably the worst car rental experience ever.