Rented a mid-size SUV on app, prompt said "upgrade for only a $1.75 per day", I hit upgrade and submitted reservation. Upon arriving at the airport, I was pointed to a presidential circle, went down t

We had a rental reservation for a Friday night at DCA. Our plane did not land until 11 PM. The latest that I could create the reservation for was 10 PM I called a representative and they confirmed tha

You check in online days prior only to get to the location and still have to check in and wait over an hour for a car. This is so dumb swiping our card to only still have to wait for car. If I checked