This Citibank branch has excellent, courteous, and professional customer service all around. Personal banker, Willy Ramirez has serviced my account for several years providing trustworthy, reliable, e

I haven't experienced customer service THIS EXCELLENT in quite a while. 1. I don't even have AN ACCOUNT at CITIBANK 2. I needed help with an issue regarding a branch IN NEW YORK. This would have been

Customer service unmatched! The young man that helped me was just super helpful and solved my issues. His mannerisms were excellent and the way he was just so calm. I believe his name was Willy. Defin