I transferred funds from Bank of America into BCU to take advantage of their advertised Money Market rate. The deposit hold was split into three parts, creating unnecessary delays in accessing my fund

I have been banking with many different financial institutions for the past 45 years, and I can tell you without a moments hesitation that BCU has the WORST customer service I have ever experienced. A

the agent named Kimberly at this location was not helpful at all she kept on telling me to go to Bank of America to figure out why I haven't received the funds back into my account and told her that I