Citi bank is the absolute worst bank I've ever used, by far.constantly have to call to verify every transaction then hold your funds hostage until they send you a new card, horrible bank

WORST CUSTOMER SERVICE!! I got a credit card from this bank 3 months ago. And they said to call the number on the back of my card so they can mail me my PIN number. Well 1st it take up to an hour for

I bank with 5 different institutions, all great! But the personal attention from branch employees from the manager down is superb. Its definitely a place I want to do business at.