This has to be one of the worst experiences I've had. Trying to make additional principal payments. Cannot log into my loan information. Called time and again, only to getting frustrated and no resolu

If I could give the Department of Commerce Federal Credit Union zero stars, I absolutely would. Their customer service isn't just bad; it's a black hole of inefficiency and frustration. Trying to reso

I see a lot of horrible reviews - but based primarily on my interest rate (when rates were skyrocketing up) I got a 4.99. Website is not great but workable, I will say adding extra payment was a pain,