Went in for annual repairs to my MTB. Awesome service, very efficient. Got the level two and the service was as expected. This is a smaller trek location so it has a hometown feel instead of the huge

Brought my son's e-bike in, got immediate assistance with the issue. Recommended tube replacement, and even showed me how to replace it the easiest way without damaging the new tube or rear components

Poor Customer Service, bicycles on Monday for service said they would be ready on Thursday. I called on Thursday afternoon to check the status they said they were waiting on this part to complete The