Kara C. your time would be better spent getting your facility and team to a more empathetic system of caring than to deny the comments on Yelp. Did you even consider for a moment that the patients in

Privately ask a nurse about how this facility is run before placing your loved one in their hands.

This first time I came to visit my aunt was a month or two ago. I was disappointed by the receptionist, Jenna, when I entered into the Independent Living section. She did not greet me at all or make a