If I could give 0 stars, I would. The couch that was delivered is awesome and the price was great. The sales person we worked with was also amazing. HOWEVER; Value City Furniture uses a 3rd party deli

I don't know where to start and 85 characters isn't enough to even start. So you know everyone in the store, online and at customer service just lies and they don't even hide it every word and every "

Had a problem with a piece of furniture 6 months after purchase. Requested assistance. Company contacted me in a couple of days, scheduled a tech, and made the repair with no issues. Thank you!