This is a terrible place to rent a car! They are no help when you are trying to get basic information about your vehicle, and if you ever have to call up there be prepared to be put on hold for hours!

I will not refer anyone to the Jackson location. It does not deserve the one star. I have left messages for the Service Department Manager Kevin and the General Manager Kurt to call me for at least 4

I've delt with Carmax before, but Jackson SUCKS!!! Sold us a lemon!! They're horrid! I got a free consultation with an attorney, and she said, based on past practices, we have a case. They've had my c