I recently purchased a new house and needed to get a stove and refrigerator. First, after comparing prices at 4 other local retailers, Orville's had the best prices (by a lot). Secondly, my experience

Would give negative points here if that was an option. Ultimately, a horrible customer service experience with the manager (Bob) at the Williamsville location, as well as with our sales rep, Eric. Eri

Excellent buying experience! We worked with Madeleine. She was very knowledgeable and extremely patient with my many questions and concerns. She helped us narrow down our selection be discussing the p