Durham Unscripted is my go-to hotel whenever I’m in Durham. The location is unbeatable—right in the middle of everything, with great dining options all around within easy walking distance. Service is.

This place is a mark on the good name of Hyatt Hotels. My visit got off to a bad start from the beginning. I showed up a couple of hours before check-in but decided to see if my room was ready anyway.

Granted there was a recent winter storm that closed down many facilities but the hotel should have stocked up. Not to have any orange juice and yogurt for breakfast seemed a failure in planning. Bre..