We took my cousin to CarMax to sell her car. The salesperson was very nice. Our appointment was at 3 pm and the service person on time .

Service is very nice here. We brought our Aunt to sell her car. An appt is better to have, however, you can wait in their nice facility. Our appt was right on time, we didn't have to wait and Brandon

Zero stars ! I came into CarMax hoping I could get a appraisal on my vehicle. First off the greeter had a complete attitude for some reason , I brushed it off and I stood there for 45 minutes to an ho