We bought an extended warranty on a sectional that was suppose to warranty the fabric on the cushions. Several sections began to pillow severely after just a few years with just me and my wife using t

Service after the sale. It's not a good sign when calling you have two options Dial 1 for sales Dial 2 for service Called at 12am for a simple remote issue dialed 2 for service Never got a call back.

My experience went well until I went to pickup my chair and half. Amy told me that my chair would be taken apart and shrink wrap for travel home in our truck. Not only was it still on the sales floor