They charge me a fee to clean the vehicle because of pet hair transfer from clothes. Thats part of something rental company need to understand if the rent vehicle because people have pets and they wil

I've rented exclusively from Hertz at Columbus airport (CMH) for more than 12 years and greatly respect the operation. But recently I have been charged for fuel, even though I've returned the car with

Never Again. Horrible customer service. Not sure if the counter staff are untrained or just bad at their jobs. Obviously could care less about customer service