Hertz Rental Car - Midway Airport Horrible experience, rented in advance, paid in advance checked in online to avoid delay Go to location went to pick up car, no cars available in aisle assigned Quest

Appalling customer service. The Hertz employee I had the misfortune of interacting with on the lot was disrespectful, condescending, and frustrating. Hertz didn't have a car for us even though we have

They need to put the $200 hold onto your reservation so you know you need that, and not think it's already there before going over on your credit card.