All the staff are not wearing gloves. Which might be OK if they are constantly cleaning them but I have witnessed someone touch their face atleast 10 times and then handle food. I don't understand why

Ordered a large “Big tasty with Bacon” meal… cost €11.95!! The burger was far from big or tasty and was stone cold!! I took it back to counter and asked for a fresh burger and got a snide remark from.