Cold Stone used to have a real wow factor, but the experience here felt rather dull--more reminiscent of a Dairy Queen. The employees came across as somewhat disengaged, and the overall ambiance felt

Overall the ice cream is good and the customer service is really good. I didn't give it 5 stars because the two times I stopped by, they didn't have certain advertised flavors and the seating is very

Kids running the store. The store is dirty. Low quality. They couldn't care less about cleanliness and presentation.