Charlotte at the counter made this experience. She's wonderful. What a great representative of the brand! Efficient. Friendly. After a long day of travel she is exactly what I needed.

Reservation agreement states no extra charge for domestic partner. My partner and I have lived together for 9 years and have the same address on out driver's license. Agent told me that I would be cha

What went well? Everything! Due to my flight getting in late, I arrived just before closing time at midnight; they were quick and efficient, gave me an upgrade due to what was available at no extra ch