I had an appointment with Kerro today for first time I just saw his profile in instagram, I want to do a balayage and I asked him after he looked to my hair and see I used to root touch up every few w

Professionalism isn't taken serious here . Booked an appointment here and the hair doesn't look good. The people here just don't seem like they like their job.

This was my FIRST time ever getting my hair professionally done, and I'm honestly so upset and disappointed. I trusted someone named Kero to give me a balayage something blonde but blended naturally w