I contacted them about renting ski equipment and they were so helpful!!! While they could have helped me with equipment, they recommended another store that would be much more convenient for me! Thi..

Renting ski equipment in a place like Zermatt should be a straightforward, professional experience—especially given the town’s international reputation and the high expectations that come with it. Unf

Horrible service from the moment we walked in - There were 5 to 6 employees just talking to each other other- They were not very engaging and seemed to be bothered that we were interrupting their cha.