Their Service Is Great, But The Machines Don't Keep The Ice Cream Cold Enough, as soon as you get it, it's all melted. I've tried calling for over a half an hour, and I heard the phones aren't working

Haven't had Cold Stone in a while. Got the Strawberry Blonde in the largest size (about 12oz) and was surprised it's now $12.79, almost the price of a lunch! (I usually stick to grocery-store Häagen-D

I took my girls on a warm day 82...not atypical for summer. We got 2 scoops in a cup, and upon receiving it was so soft and already runny, more like milkshake consistency than ice cream. I am told it